Knowledge base

Account Management (2)

From time to time you may need to change your bank account, update your business address or questions about your account. You can find answers to those questions and more through our Account management link. Let us know if you have any questions

Point of Sale (6)

This section covers gateways and front end POS systems

News from the Watering Hole (2)

What's happening at Hippo Charging and certain fixes and solutions.

Hippocampus Training (1)

You can find your information on different products here.

Getting Started (5)

You will find the welcome package here along with what you need to begin processing with us.

Cash Discount (1)

What is Cash Discount and how can I accept it at my location.

PCI DSS Compliance (3)

You can find all your FAQ sheets on how to become PCI DSS Compliance.

Strategic Partner Solutions (5)

You will find resources to help out with any of our strategic partners we work with.

Hippocampus (2)

Hippo Agent

Setting Up EBT (1)

EBT has two programs EBT Cash (which we can set up through our processing application) and EBT SNAP which you would need to apply for and obtain an FNS number so we can add it to the account. If you already have an FNS number we can submit it through th application process.